What does Winam Hotels & Residences do?

We help property owners boost their earnings with short-term rental solutions while reducing their workload. Our services encompass the daily management of short-term rental properties, covering tasks like online listing, photography, pricing management, guest communication, cleaning, laundry, providing toiletries, and handling guest check-ins.

Your property has the potential to appear on various platforms, including Airbnb, Booking.com, TripAdvisor, Vrbo, Expedia and Agoda. However, the actual listing on a specific platform depends on factors such as the property's location, pricing, and distinctive features.

Preparing your property for guests with Winam is simplified through our single onboarding fee, which varies depending on factors like property size, location, and availability. This fee includes expenses for a professional photo shoot, crafting your online listing on different short-term rental platforms, and a visit from our staff to ensure your home is ready with essential amenities. Importantly, the onboarding fee is not upfront; instead, it is deducted from your initial month's rental income.

Winam offers a solution based on commissions, where a fee is collected for each guest's stay. For further details, please visit our pricing page or contact our team directly. We are here to assist you.

Monitoring your rental earnings is simple with the Owner Dashboard designed just for you. Accessible via a dedicated website, this dashboard offers instant updates on your bookings, calendar, and revenue, providing a transparent snapshot of your property's performance.

We implement rigorous procedures to meticulously screen our guests and safeguard your property. Nonetheless, to further reduce the risk of damage or theft, we highly recommend removing any valuable items from the property during the rental period. In the unlikely event of guests causing damage or theft, our team of specialists in issue resolution will collaborate closely with you to recover the loss, working in tandem with the platform and the involved guests. If you booked through Airbnb, you can benefit from host guarantee coverage at no additional cost.  

We recognize the importance of prioritizing the safety of your property. To address this concern, we have rigorous procedures to carefully assess our guests before their stay at your property. Our approach combines advanced technology and manual checks to verify guests' identities and confirm their trustworthy history. Moreover, our 24/7 guest support is available to address any issues that may arise during a guest's stay. With our comprehensive guest screening and safety protocols, you can rely on us to maintain the security of your property.

The documentation needed to list your property with Winam may differ based on the market. However, it's crucial that your property adheres to local health and safety regulations, along with any applicable government rules. Prior to commencing hosting, we suggest reaching out to your gas and electricity providers for an up-to-date safety inspection and verifying the functionality of all fire and carbon monoxide alarms. This ensures that you offer a secure and pleasant environment for your guests, providing peace of mind.

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